I am going to design an interactive menu for a Wetherspoons pub. This will consist of a number of screens so that the customer can place there order after selecting a number of items from the menu on screen. At the end of each selection, a total will be generated at the bottom of the screen so that the customer knows how much they are spending. It is designed to help customers with there order, showing what is available and how much it will cost, without having to go to the bar. It also aids the bar staff, giving them more time to serve drinks to other customers, and not having to worry about making food orders.

The idea of this kiosk is that once the customer places the order, it gets sent to the kitchen. The staff read the order and take it to the table. The first screen on the menu is to select which table the customer is at, so that the staff are aware of this.

If the customer has any specific requests, for example, if they have any allergies, then at the final screen, they are asked to specify this, or make any comment they wish.

In terms of payment, the customer will have an option to pay by card or cash. This process would work using the same process of the self checkouts at a supermarket. If the customer chooses to pay by card, the process is simple, they use chip and pin. If they choose to pay by cash, they will either have a slip where they can enter a note, or coin slot for coins, or another option to pay by cash would be to have a slip be printed, after they have confirmed their order, with a bar code at the bottom which they take to the bar to pay their bill.

Here is a video of how the customer would pay by cash. This is in a supermarket in America, but would it work the same way. It’s not the best footage, but you can get the idea

Wetherspoons have a website, which includes their menu, so this is a great resource for me to use

www.jdwetherspoon.co.uk

I asked a couple of people how they would react to this in a pub, and many of them agreed that they would prefer to order that way. I also asked a member of staff and he agreed too, that it could work well.

I wanted to look for some different examples of interactive menus, but I have not yet been able to find anything of good value, but I will continue looking and when I have found something of good use, I will post it

Here is an Interactive menu, for car design, in case anyone’s interested

Fran Shine